Are you facing the same problem, why is Disney Plus not working similarly to another individual? If yes, you just need to go through the following section. 

First, we’ll tell you the main reasons. After that, we will elaborate on its solution. 

• Check your internet connection

• Uninstall and reinstall Disney

• Update the Disney plus app

• Restart the Disney plus app

• Clear cache and data

• Upgrade the internet connection

• Confirm your streaming device is supported

• Restart your device

• Check Disney plus status
  
  

Once in a while, it helps to uninstall and then reinstall the Disney+ app just to get the latest version. After the updated version is installed, go ahead and reset all of your connections before watching anything. Bear in mind that you will lose all your downloaded shows and movies if you reinstall the Disney+ app.

If unusual login attempts come from your account, Disney+ locks it. If this happens, the system automatically asks you to reset your password.